When you purchase something from our webshop the transaction is in compliance with Swedish distance transaction laws (distanshandelslagen). This means that as a customer you have 14 days in which to return or exchange your product. The product must be returned to us unused and in its original packaging with all tags still attached. When this service is used the customer stands for the cost of returning the goods.
A refund will normally be approved within 30 days from our receipt of the returned products. Money will be refunded to you once the refund has been approved. Please contact firstname.lastname@example.org before returning any products.
Poise Pattern is not responsible for any damage caused during transportation of returned goods. Therefore it is important that you package the items properly before sending them.